Effective Business Writing

Service Description

Course Overview: This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. Trying to make sense of a disorganized email message can be frustrating given the number of emails you have to answer daily. By analyzing your audience, organizing your writing, and employing effective persuasive techniques, your writing will make an impact. Course Objectives: In this course, you will organize and write effective business documents. You will: • Identify techniques to write effective business communication. • Write electronic communication that is clear, concise, and appropriate in a business context. • Apply the writing principles you have studied to specific business situations and learn to address the needs of a particular audience. • Use your writing and diplomatic skills to create formal business letters. • Use basic persuasive strategies that will allow you to plan and deliver effective proposals. Target Audience: This course is for individuals who need to write clearly and concisely in a professional environment. Course Content Writing Effective Business Communication Write Strong Sentences Organize Your Content Analyze Your Audience Writing Email and Other Electronic Communication Write an Email Write Instant Messages and Text Messages Writing Common Business Documents Write an Internal Announcement Write a Routine Request Write a Response to Routine Requests Write a Complaint Write a Positive Response to Customer Complaints Write Bad-News Messages Writing a Business Letter Write a Business Letter Write a Thank-You Letter Writing Business Proposals Persuade Your Audience Write an Executive Summary Use Visuals